Product-Design

Posts tagged #product-design

2026

Agent UX mirrors model limitations

Last updated 22nd February 2026 Note

Elliot Massen

Hi, my name's Elliot! I am a senior software engineer, building AI powered experiences that provide new ways to manage content at scale at Contentful. Previously I worked at OpenDialog AI, where I worked on Semantic Intent Classification and LLM Actions.

I graduated in Computer Science and Artificial Intelligence from the University of Sussex in 2019, where I completed my dissertation on image saliency masking models for attribute prediction.

If you'd like to get in touch, you can catch me by email or LinkedIn.

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